All print work to be paid for before it leaves the studio unless otherwise agreed. Cash, credit & debit cards or cleared funds accepted; bank details available on request.

A completed job sheet will be taken as order confirmation. If a job is later cancelled by you, any costs, such as paper ordered in, incurred to us will be charged for.

Work over £1000 in value requires a 50% deposit before printing can commence.

Please ask about turnaround times. They change depending on the time of year.

We accept no responsibility for missed deadlines if artwork is incorrectly submitted or needs to be amended.

You are responsible for making sure that artwork that you send to print is accurate and appropriate for publication and printing. Do not submit anything you know to be unlawful or harms the rights of others. We will check the design and file set up to ensure your order is printable, although we do not monitor the content.

We cannot guarantee that paper quoted in initial email correspondence will be available immediately.

If a proof is not provided (jpeg, pdf) then we will not print the work until one is received.

We are unable to accept responsibility for work that is not collected within six weeks of completion.

We will use the courier service requested upon booking of a job and we will insure it as appropriate. In the unlikely event of delay or loss in the post or by a courier, we will not be held liable under any circumstances for consequential loss resulting from third party actions but will always do our utmost to resolve any transit issues.  

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Druk is a trading name of Calverts North Star Press Ltd.